Hours and Policies
Hours of Operation
Monday – Thursday: 8 AM – 6 PM
Saturday: 8 AM – 3 PM
Closed for staff meeting on Thursdays from 4:00 to 4:30.
Your Policy Reference Guide
We work by appointments. Emergency cases receive top priority followed by clients with previously scheduled appointments. Walk-ins are welcome but the waiting time may be substantial. We ask for appointments so that we are better prepared for your pet’s visit!
All surgical procedures must be scheduled by appointment. Surgery patients should arrive between 8AM-9AM Monday – Friday. Make sure he/she receives no food after 6PM and no water after 12Midnight the night before. Also, no food or water the morning of the surgery.
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting room. We recommend walking your dog before taking him/her for a ride in your car. (Car sickness is not unusual for pets!) All cats must be presented in an appropriate cat carrier.
We require full payment at the time of services rendered. For your convenience, we accept cash, debit cards, Visa, MasterCard and Discover. No checks are accepted. We also accept Care Credit.
At this time, we are unable to take after-hour emergencies. If you need assistance, please contact Veterinary Emergency Clinic (in Gastonia) at 704-866-7918.
1420 East Alexander Love Highway
York, SC 29745